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It's safe to say that InMotion is one of the industry's most dependable web hosting companies today.

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People have also had bad experience with Inmotion Hosting

Customer Support: Some users have reported negative experiences with InMotion Hosting's customer support, such as long wait times, unhelpful responses, or difficulties in resolving issues.
Slow Load Times: A few users have reported slow page load times, which can affect website performance and user experience.
Pricing: InMotion Hosting's plans may be more expensive than other web hosting providers, which may be a concern for small businesses or individuals with limited budgets.
Billing Issues: Some users have reported billing issues with InMotion Hosting, such as unexpected charges or difficulties in canceling services.
Uptime: Some users have reported that their websites experience downtime, which can affect website availability and potentially lead to lost revenue.

Please note that these complaints represent a portion of user experiences and may not reflect the overall quality of InMotion Hosting's services. Many customers have had positive experiences with InMotion Hosting as well.

Inmotion Hosting Alternatives

Bluehost - Pros: User-friendly platform, strong uptime guarantee, reliable customer support, free domain name, one-click WordPress installation; Cons: High renewal rates, limited disk space, expensive add-ons, aggressive upselling, no Windows-based hosting.
HostGator - Pros: 24/7 customer support, affordable pricing, user-friendly control panel, free website migration, unmetered bandwidth; Cons: Limited disk space, slow loading times, upselling during checkout, poor backup options, no free domain name.
A2 Hosting - Pros: Fast loading speeds, free website migration, reliable customer support, unlimited SSD storage, anytime money-back guarantee; Cons: Slightly higher pricing, limited data center locations, complex website builder, expensive domain names, no Windows-based hosting.
SiteGround - Pros: Great customer service, strong security measures, free website migration, free SSL certificate, daily backups; Cons: Limited disk space, expensive renewal rates, limited plan options, no Windows-based hosting, limited data center locations.
DreamHost - Pros: Affordable pricing, unlimited bandwidth, user-friendly interface, free domain name, unlimited domain hosting; Cons: No cPanel access, inconsistent uptime, limited customer support, limited disk space, no website builder.
GreenGeeks - Pros: Eco-friendly hosting, scalable hosting options, free domain registration, unlimited SSD storage, free website migration; Cons: Limited data center locations, higher pricing than competitors, slower loading times, limited plan options, no Windows-based hosting.
Hostinger - Pros: Affordable pricing, easy to use control panel, strong uptime guarantee, free domain name, unlimited bandwidth; Cons: Limited customer support, expensive add-ons, limited plan options, no Windows-based hosting, no website builder.
Liquid Web - Pros: High-performance hosting, dedicated server options, customizable configurations, 24/7 customer support, free SSL certificate; Cons: Expensive, limited data center locations, no shared hosting options, no Windows-based hosting, no money-back guarantee.
WP Engine - Pros: Managed WordPress hosting, robust security measures, reliable customer support, automatic daily backups, free SSL certificate; Cons: High pricing, limited disk space, expensive add-ons, limited data center locations, no money-back guarantee.
Rackspace - Pros: High-quality infrastructure, fanatical customer support, reliable uptime guarantee, scalable cloud hosting, fully managed hosting; Cons: Expensive, complex pricing structure, limited plan options, no money-back guarantee, no Windows-based hosting.
Nexcess - Pros: Optimized for eCommerce, free SSL certificates, reliable customer support, customizable configurations, fully managed hosting; Cons: Limited pricing options, expensive add-ons, limited disk space, no shared hosting options, no Windows-based hosting.
Kinsta - Pros: Top-tier WordPress hosting, Google Cloud Platform hosting, reliable customer support, free SSL certificate, automatic daily backups; Cons: Expensive, limited disk space, no shared hosting options, no Windows-based hosting, limited data center locations.
Cloudways - Pros: Managed cloud hosting, pay-as-you-go pricing, easy to use control panel, free SSL certificate, multiple cloud providers; Cons: Limited customer support, higher pricing than competitors, limited disk space, no Windows-based hosting, no domain registration.
OVHcloud - Pros: Affordable pricing, multiple hosting solutions, reliable customer support, unlimited bandwidth, scalable

Please keep in mind that individual preferences and requirements will vary, and what may be considered "better" for one user may not be the same for another. It is essential to research and compare hosting providers based on your specific needs and priorities.

Inmotion Hosting History

InMotion Hosting is a web hosting company founded in 2001 by Sunil Saxena and Todd Robinson. The company is headquartered in Los Angeles, California, and has data centers in Virginia and California. InMotion Hosting offers a range of web hosting solutions, including shared hosting, VPS hosting, and dedicated servers.

In the early years, InMotion Hosting focused on providing affordable and reliable web hosting services, with a focus on delivering exceptional customer support. The company has received numerous awards for its commitment to customer service, with a dedicated team of US-based support staff available 24/7 to assist customers.

Over time, InMotion Hosting has expanded its service offerings to include a range of solutions such as website builders, website design services, and eCommerce solutions. In addition, the company has developed strategic partnerships with major technology companies such as Dell and Cisco, to provide customers with advanced hosting solutions.

InMotion Hosting is also committed to sustainability, with a focus on reducing its carbon footprint and investing in renewable energy. The company has received certification from the U.S. Environmental Protection Agency as a Green Power Partner.

InMotion Hosting continues to be a popular choice for web hosting services, with over 300,000 domains under management and a reputation for delivering fast and reliable hosting solutions with exceptional customer support.

In part, it's due of their excellent customer service and commitment to offering high-quality hosting.

I'm curious to know, however. How can they make it better?

All of InMotion's hosting options are covered in this in-depth guide, as are the advantages of choosing InMotion and a few additional things to bear in mind while making this choice.

With a 90-day money-back guarantee, InMotion sets a new benchmark. That's a sign that they have a lot of faith in what they've built.

So much so that they're prepared to lose money in order to get it.

Only the business, VPS, and reseller plans are eligible for a money-back guarantee.

In addition, to be eligible for this discount, you must commit to them for a minimum of six months.

InMotion Hosting Review

Review: It's reassuring to know that the InMotion crew is always available in case you run across an issue or have a query.

Review: Live chat, phone, and email assistance are available from InMotion.

Waiting more than a few minutes for an agent is rare in my experience. To help you learn on your own, InMotion provides online lessons and a community forum. More than 3,000 articles are available on their site, which includes a broad variety of topics.

When it comes to uptime, you can count on InMotion.

It's not the finest, but it's also not the worst we've seen.

Shared plans may be counted on to have an uptime of 99.95% or higher. The uptime will be greater if you pay for a VPS or dedicated server. But generally, they're a solid web host that's above industry standards. We guarantee that your site will not be unavailable for long periods of time. Superb customer service and unique VPS options aren't the only things that make InMotion stand apart.

InMotion's basic packages provide with better value.

VPS options include free server setup and site transfers. This service is often offered by competitors for a price of at least $100.

A freebie isn't going to make or break your choice to use a certain web host, but it's a terrific way to add value to your plan. It's imperative that website owners understand the risks of cybercrime. Having the mindset that "it's not going to happen to me" is not an option.

While most web providers provide some level of security for their customers, I believe InMotion goes above and beyond.

InMotion's plans assist protect your website against DDoS and brute force assaults by working with third-party security organisations.

As a result, you may be able to save money by not purchasing any additional protection measures.

InMotion isn't the only web hosting company that isn't flawless.

InMotion comes with a few extra concerns to bear in mind.

Low initial contracts with InMotion mean high-priced contract renewals. You pay full amount for their services after your contract expires.

However, this is a common occurrence with all types of web hosting providers.

There are just a few web hosting companies that don't raise their prices beyond the initial contract term - and they're typically not that excellent.

When it comes to web hosting for small businesses, InMotion is one of the best options.

Websites of different shapes and sizes may choose a plan to suit their requirements.

- Hosting Services That Are Offered to Multiple Users
- Virtual Server Hosting
- In-House Servers
- Hosts for WordPress
- Dedicated Servers

Assisted instals and migrations are also available via InMotion.

If you're starting from scratch or transferring an existing client site to InMotion, this is a great resource to have at your disposal.

Onboarding will be made as easy as possible thanks to InMotion's Launch Assist.

In the conclusion, would we suggest InMotion as a web host?

Yes. Small company owners and those searching for VPS hosting should give them a try.

InMotion is widely regarded as one of the industry's top web hosting companies because of its high level of customer support and dependability.

Is it the greatest web hosting service we've ever seen?

No, I doubt it. However, they still hold a high position on our ranking of cheap web hosts.

Trustpilot, Quora and Reddit Ratings

Here are a few testimonials from real customers who posted their reviews on sites like Trustpilot, Quora and Reddit:

Emma from the UK: The very sluggish customer service is the primary reason for my poor rating of two stars. It will take days, if not weeks, to obtain an answer. Because of the many server problems, this is just becoming worse. I've lately had to contact support since freshly established subdomains are not referring to real subdomain files and no data is showing up on my site. To cancel within the 90-day refund period, when I reached out to support, they didn't respond until after the 90-day time had expired.
Rudy from the US: I've had nothing but problems with this website's web hosting provider, InMotion Hosting. For the last ten years, I've been a loyal client. My tech assistance needs were met within 24 hours for the vast majority of those years. My website unexpectedly lost over two years of content recently. Pages, posts, and media files all fell under one umbrella. In only four days, I had to call customer service four times before I received an answer to any of my inquiries. There were only partial responses provided by them when they eventually did react. It seemed like a manufactured statement that hadn't been given any thought or effort to solve the situation at hand. After that, I sent a follow-up email requesting an explanation for the selective deletion of posts, media files, pages, and categories, to which I got a response FIVE DAYS LATER. A TOTAL OF 9 DAYS EXPIRED BEFORE THEY GOT AN OFFICIAL DIAGNOSIS. For any firm, how can it be allowed to happen? After claiming a SQL database fault, technical support reset the system to June 2020. This doesn't, however, explain how media files beyond the date of the incident were damaged. Even though I have no proof of this, I believe that InMotion is following in the footsteps of other digital platforms and censoring information that does not match their "official narrative." According to InMotion, they don't restrict content. However, the fact that the deleted material was so specific shows that the hosting provider was the one to blame, since a hacker would not go to such lengths to be so picky. There was never any violent, racist, graphic, or other improper material on my website. InMotion's financial woes would have been catastrophic if I were relying on them for revenue. Fortunately, I don't rely on the website for a living, but losing two years' worth of work and then receiving subpar technical help when I did get it is terrible. InMotion Hosting is not a service I would suggest to anybody.
Stephen from the US: It's great to get help with my computer if I need it. My go-to source for information is, however, the Internet. Furthermore, I have had no problems at all.
Dennis from the US: There are no surprises with InMotion Hosting. In the last several years, we've been delighted with the service provided by this host.
Megan from the US: As a customer, I have never had a problem with In Motion Hosting that couldn't be solved by a real person. Sincerely.

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Written by Kelsie Allen

Kelsie Allen I'm a freelance tech writer working with various publications and corporate clients. I also write for DriveBoot.com. Full Bio.

About DriveBoot.com

For entrepreneurs, affiliate marketers, company owners, and app developers, DriveBoot.com is a great resource for learning the fundamentals of web hosting. A comprehensive list of the most popular web hosting companies can be found at DriveBoot.com. Companies included on this page may pay this website a compensation (the majority of them do) in exchange for an unbiased evaluation of their products or services. Please note that we are not responsible for the services provided by any of the firms listed on our site. Contact the relevant site hosting company if you have any issues with customer care. Many factors influence our decision on which web hosts to review, but the most important ones are the number of years in business, the authenticity of customer reviews found on sites like Trustpilot, Quora, and Reddit, the overall network stability of the host, and the host's ability to respond quickly to customer inquiries.

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