Buy Digitalocean Web Hosting
DigitalOcean was founded in 2012 and it has offices in New York and Cambridge (Massachusetts), as well as data centres in New York and other cities around the world.
People have also had bad experience with Digital Ocean
Steep Learning Curve: DigitalOcean's services are developer-focused and can be complex for users with limited technical expertise. Some customers have reported difficulty in setting up and managing their infrastructure, particularly when compared to managed or beginner-friendly hosting providers.
- Limited Customer Support: While DigitalOcean does offer customer support, it is primarily ticket-based, which may result in slower response times compared to providers offering live chat or phone support. Some users have expressed dissatisfaction with the speed or quality of the support they received.
- Unexpected Charges: Some customers have reported unexpected charges on their accounts due to misconfigurations or misunderstanding of DigitalOcean's billing system. Although the company operates on a pay-as-you-go model, users must be vigilant about monitoring and managing their resource usage to avoid unexpectedly high bills.
- No Shared or Managed Hosting Options: DigitalOcean does not offer traditional shared or managed hosting plans, which can be a drawback for users who prefer a more hands-off hosting experience or those with smaller projects and lower resource requirements.
- Data Center Outages: Although uncommon, some users have reported downtime or performance issues due to data center outages or maintenance. While this can happen with any hosting provider, it can be particularly frustrating for users who rely on their infrastructure for critical applications.
Please note that these complaints represent a portion of user experiences and may not reflect the overall quality of DigitalOcean's services, as many customers have had positive experiences as well.
Digital Ocean Alternatives
Comparing web hosting providers can be subjective, as each provider caters to different user needs and preferences. However, here are three companies that some users might consider better than DigitalOcean in terms of pricing, support, or features, based on specific criteria:
- Linode: Pros: Fast performance, reliable, user-friendly interface. Cons: Limited services compared to competitors, fewer data centers than some providers, no managed databases.
- Vultr: Pros: Affordable, fast performance, user-friendly control panel. Cons: Limited services compared to competitors, fewer data centers than some providers, no managed databases.
- AWS Lightsail: Pros: High-performance, reliable, scalable. Cons: Can be complex for beginners, instances can be slow to start, pricing can be expensive.
- Google Cloud Compute Engine: Pros: High-performance, scalable, reliable. Cons: Pricing can be complex, can be difficult to manage for beginners, fewer data centers than some providers.
- Hetzner: Pros: Cost-effective, reliable, fast performance. Cons: Limited services compared to competitors, limited data centers, no managed databases.
- UpCloud: Pros: High-performance virtual machines, excellent customer support, flexible pricing options. Cons: Limited services compared to competitors, few data centers, no managed databases.
- OVHcloud: Pros: Affordable, fast performance, reliable. Cons: Limited data centers compared to some providers, support can be slow, limited documentation.
- IBM Cloud: Pros: Wide range of services, excellent security features, reliable and stable platform. Cons: Pricing can be expensive, complex pricing model, limited third-party integrations.
- Kamatera: Pros: High-performance cloud servers, customizable plans, excellent customer support. Cons: Limited services compared to competitors, complex pricing model, limited data centers.
- Scaleway: Pros: Cost-effective, fast performance, great for small to medium-sized projects. Cons: Limited services compared to competitors, few data centers, no managed databases.
Please note that individual preferences and requirements will vary, and what may be considered "better" for one user may not be the same for another. It is essential to research and compare hosting providers based on your specific needs and priorities.
Digital Ocean History
DigitalOcean is a cloud infrastructure provider founded in 2011 by Ben Uretsky, Moisey Uretsky, Mitch Wainer, Jeff Carr, and Alec Hartman. The company is headquartered in New York City, with data centers worldwide. DigitalOcean was created with the aim of simplifying cloud infrastructure for developers and businesses by offering easy-to-use, scalable, and reliable solutions at an affordable cost.
In its early days, DigitalOcean focused on providing solid-state drive (SSD) based virtual machines, known as "droplets." The company gained significant traction among developers due to its simplicity, competitive pricing, and performance. DigitalOcean's user-friendly control panel, API, and documentation allowed developers to quickly deploy and manage their cloud infrastructure with ease.
In 2013, DigitalOcean secured $3.2 million in seed funding led by IA Ventures, which enabled the company to scale its operations and invest in research and development. As the company grew, it continued to introduce new features and expand its data center locations across the globe.
DigitalOcean's product offerings have evolved over time to include managed databases, Kubernetes-based container orchestration, and various platform-as-a-service (PaaS) solutions, such as App Platform. The company also offers a range of storage and networking services, like block storage, object storage, and load balancers.
In recent years, DigitalOcean has focused on catering to small and medium-sized businesses, startups, and developers by offering reliable, high-performance cloud infrastructure at a competitive price point. The company has continued to grow and maintain its reputation as a developer-friendly cloud provider, attracting a loyal customer base and fostering a strong community of developers around its platform.
The merits and disadvantages of DigitalOcean are examined in our evaluation to see whether it is the finest web hosting solution for your company.
In contrast to normal hosting companies, DigitalOcean offers a pay-as-you-go service where you only pay for the resources you use.
Just $0.007 an hour or $5 a month, but this may potentially grow to thousands of dollars a month depending on the resources your firm needs.
Despite the fact that DigitalOcean does not provide a free trial or refunds.
It does provide new customers with a $100 credit that must be used up within the first 60 days of signing up.
Using the credit is definitely the ideal alternative for individuals who want to test out the hosting environment before making a long-term commitment.
Web hosting provider DigitalOcean is a cloud-based, developer-focused service that is designed for scalability and sophisticated functionality.
You may utilise as many resources as you need, according to the company's innovative pricing strategy.
Neither a free domain name nor an SSL certificate are offered by this company, and customer service is rated as below average.
A few examples of these capabilities include block and object storage, load balancing, private networking, and floating IPs.
With DigitalOcean, you may choose from a variety of data centres.
Servers are situated in New York, Amsterdam, San Francisco, Singapore, London, Frankfurt, Toronto, and Bangalore, among other cities in the U.S. and the world.
The DigitalOcean account dashboard even provides a way to evaluate the performance of different server locations.
DigitalOcean guarantees an average uptime of 99.99 percent.
Pingdom measured their server response time as 268 milliseconds.
DigitalOcean is without a doubt the best option for any company that values website accessibility above all else.
DigitalOcean is a cutting-edge service that places an emphasis on functionality above usability.
To be sure, if you are stuck, there are a tonne of resources to help you out, such as walkthrough videos and other conveniences.
The process of creating a new account is simple.
The fact that you can log in using your Github account is a huge plus for developers.
To go farther in the game, you'll need to create an individual strategy for yourself, drawing on all of the available resources.
There's a feature called "Help Me Choose" if you're unsure of what you need.
In spite of the fact that it has been set up, DigitalOcean's user interface remains daunting.
Many little things must be taken into consideration, and the system does inundate you with data. In the event that you become lost, the knowledge base is a great help, because it explains everything in detail.
DigitalOcean isn't a fantastic choice when it comes to customer service.
Because there's no way to contact customer service by live chat or phone, you're stuck filing a fresh support request each time you need assistance.
Even if you can't get immediate help from the customer care staff, there is a forum where you may ask questions of other developers and members of the community.
Most of the time, users turn to its extensive knowledge base for help when they encounter difficulties.
Additionally, the information base is both extensive and well-organized.
The customer support staff may still be needed for more complex difficulties, however the majority of problems may be solved by following a few basic steps.
As long as you're comfortable with coding and can follow DigitalOcean's online instructions to set up an SSH key for the first time, you can take advantage of the enhanced protection that SSH keys give from DigitalOcean.
All users are encouraged to take this step.
Otherwise, the default end-to-end encryption technique means that hostile actors cannot easily infiltrate your website, ensuring that all of your data is safe.
You may truly leverage DigitalOcean's hosting environment via Cloudways, removing the requirement for most of the unneeded and expensive technological tasks.
Cloudways' finest feature is that if you don't like it, you can go to Google Cloud or Amazon Web Services if you don't like it.
Web hosting provider Bluehost is a wonderful option for individuals who are apprehensive about using a platform like DigitalOcean since it provides all of the traditional bells and whistles of a web hosting service.
One-click installation of content management systems like WordPress is a nice perk of Bluehost if you wish to run your own self-hosted website.
Cloud hosting service DigitalOcean is ideal for expert users who are acquainted with the Linux environment and coding procedures.
It's fast, it's reliable, and it's a terrific value.
Developers concerned about the security of their websites will find the end-to-end encryption appealing.
It's a pity that DigitalOcean doesn't have better customer service, since its complex interface isn't suited for everyone.
In the absence of a responsive support crew, a well-organized help centre and a community forum make up for it.
Trustpilot, Quora and Reddit Ratings
Here are a few testimonials from real customers who posted their reviews on sites like Trustpilot, Quora and Reddit:
John from the UK: The bare minimum of stars is what I'd give if I could. As a seasoned developer with 10 years of experience at one of FANG's companies, I can declare with confidence that Digital Ocean's business practises are possibly dishonest. In spite of the fact that I had an account with them to try out a pet project's capabilities, they've arbitrarily chosen to freeze my account without providing any explanation. After five days with no customer service, I can only conclude that they're in serious financial trouble. For mission important infrastructure, do not use Digital Ocean. Their internal support and customer service is worse than a shady reseller hosting. The programme I'm using has a website and documentation, which I've linked in my support requests. Since the programme exposes numerous ports for each web service, I think this is why my account was flagged as suspicious.
Airanas from Latvia: Hello, this seems to be a blatant rip-off. I'm suspicious that my account was hacked and that the support crew doesn't give a damn. Yesterday, I was charged 50 Euros for services I didn't use at all. I'd want a refund of the money I paid.
Karsten Tarp from Denmark: I get bitcoin scams from them on a daily basis. They must be that dumb as to not have thrown it away! Send them a hundred slurs!
Fred from Germany: The customer service and assistance are terrible! There are now just bad reviews on this page, so I'll have to join them. My Revolut account was debited as expected when I made a test payment after just opening an account. My new account on DigitalOcean was instantly suspended, and I contacted customer care. This responded to my question with a well-reasoned response. To sum it up: This service and hosting isn't something I'd suggest in any way, shape, or form!
Faycal Ould from Algeria: It's one of the worst customer service experiences I've ever had. Support says it is confident, but I don't see why!! highly discouraged.
Written by Kelsie Allen
I'm a freelance tech writer working with various publications and corporate clients. I also write for DriveBoot.com. Full Bio.
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